Terms of service
Kap Jewels – Terms and Services
By purchasing from Kap Jewels, you agree to the following terms and conditions. We recommend all customers to read these carefully before making a purchase.
- 1. Product Authenticity
- All our gemstones are natural and certified, unless otherwise mentioned.
- We ensure complete transparency in product descriptions, including weight, shape, origin, and quality.
- 2. Pricing
- All prices listed are final and inclusive of applicable taxes.
- Prices may change without prior notice based on market rates and availability.
- 3. Payment Terms
- Orders will be processed only after full payment is received.
- We accept payments via bank transfer, UPI, and other secure methods.
- 4. Shipping and Delivery
- We ship across India and internationally through trusted courier partners.
- Delivery time may vary depending on location and product availability.
- Tracking details will be provided once the order is shipped.
- 5. No Return / No Exchange Policy
- All sales are final. We do not accept returns, exchanges, or cancellations once the product is dispatched.
- Customers are advised to verify all details Arc...na before placing an order. (Refer to our full Return Policy).
- 6. Damaged or Lost Shipments
- If the parcel is damaged in transit or lost, we will coordinate with the courier service for resolution.
- Please record a video while opening the package to claim any damage or missing item.
- 7. Custom Orders
- Custom or personalized orders require advance payment and cannot be cancelled once confirmed.
- Timeframes for custom orders will be shared at the time of order.
- 8. Legal Disclaimer
- All disputes are subject to Jaipur, India jurisdiction.
- Kap Jewels reserves the right to modify these terms at any time without prior notice.